Cheetah Outreach Guest Safety Protocol for Encounters
Wednesday, 07 August 2019
Safety is very important to us at Cheetah Outreach. Our objective is to provide you with a safe and memorable
experience with one of our ambassador animals. It is also our responsibility to provide you with information that will
keep you safe in the unlikely event of an incident or accident.
Cheetah Outreach has protocols that cover actions to be taken in the event of an incident with one of our animals.
Every one of our personnel involved in encounters is trained and certified in the role they must perform in the event of
an incident. Our animal handlers have extensive training and experience working with our animals and all of our safety
procedures.
All guests are given a briefing before the encounter. The briefing includes how to interact with the animal and basic
safety instructions. Certain items may not be brought into the enclosure and you will be asked to leave them safely
stored in a locker. Please listen carefully to the person briefing you. If you have questions, please ask.
In the unlikely event of an incident, it is very important to stay calm and follow the instructions of our personnel.
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Stay together as group and do not run
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Do not try to intervene or interfere with the actions initiated by the handler or our personnel
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You will be escorted out of the enclosure
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Any injuries will be attended to by our personnel
Other
Health Issues
For our animals you will be asked to sanitize your hands and soles of your shoes before entering the enclosure. This is
for our animals’ health and also for your protection.
Children 5 years of age and younger, people with weakened immune systems, and adults over 65 years of age are more
likely to get sick from the germs animals can carry and should take extra precautions by washing their hands after
encounters.
Physical impairments
Please advise our personnel if you have a condition that might impair or prevent you from safely interacting with the
animal. These might include walking with a cane or crutches, bending down, vision issues, or balance issues.